Return Policy

We accept returns within 14 days of the date your order is delivered.

To be eligible for a return, your item must:

Be unworn, unwashed, and unused.
Have all original tags attached.
Be returned in its original packaging.
Be free from stains, odors, damage, or any signs of wear.

Items that do not meet these conditions will not be accepted.

Exchanges

If you need a different size, we are happy to offer an exchange (subject to availability).

If your requested size is unavailable, you may choose to receive store credit or a refund, where applicable.

Non-Returnable Items

The following items cannot be returned or exchanged:

Sale or clearance items.
Gift cards.
Limited edition or exclusive releases marked as Final Sale.
Items that have been worn, washed, altered, or damaged after delivery.

Faulty or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue.

Once verified, we will arrange a replacement or full refund at no additional cost.

Return Shipping

Customers are responsible for return shipping costs unless the item received is faulty or incorrect.

We recommend using a tracked shipping service, as Levré is not responsible for returns lost in transit.

Refunds

Once your return has been received and inspected, we will notify you of the outcome.

Approved refunds will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider.